TARIFF MAX SUPPORT
How can we help?
Get help with your account, the app, or a subscription. Tell us what’s happening and we’ll help you find the next step.
Email supportWhat do you need help with?
Account & access
Having trouble signing in or accessing your account? Tell us the email you use for Tariff Max and the error you see.
App & technical help
Something not working as expected? Include your device model, app version, and the steps that lead to the problem.
Subscriptions & refunds
Questions about a charge, cancellation, or refund? Include your transaction reference and review our refund policy.
Contact our support team
Email [email protected] with a short description of your issue. To help us understand it, please include:
- The email address associated with your Tariff Max account.
- What you were trying to do and what happened instead.
- Your device model and app version, if relevant.
- A screenshot of the error, with personal or payment details hidden.
Never send passwords, verification codes, or full card or bank account details.
Frequently asked questions
The app isn’t working. What should I try?
Check your internet connection, close and reopen the app, and check for an available update. If the issue continues, email support with the exact error message and the steps to reproduce it.
How do I get help with a subscription cancellation?
Email support with your account email and explain that you need help cancelling. You can review the cancellation terms on our refund policy page. Cancellation does not automatically result in a refund.
How do I request a refund?
Email [email protected] with your account email, transaction ID or receipt, and a description of the issue. See the refund policy for eligibility and review details.
Who should I contact about a provider’s bill or service?
For help using Tariff Max, contact our support team. For a bill correction, service interruption, or an existing provider contract, contact the provider directly using the contact details on your bill or their official website.
New to Tariff Max? Explore the features to learn more about the app.